Attendees at this week’s 49th International Paris Air Show may be forgiven if they do not realize that the two most important dates in aviation history are December 1903 when the Wright brothers took flight and May 2007 when Delta Air Lines and JetBlue created Twitter accounts.
AirAsia has swung into second place as the global airline on the receiving end of the most messages from Twitter, although is still far behind leader Delta.
TAM in Brazil is the newly crowned most prolific Tweeting airline on the web but is not the most engaging, according to to data from Eezeer for April 2011.
Professionals that deal with travel reviews agree that moderation which follows strict guidelines to verify these reviews is essential for both industry and travellers.
Nice idea from review service Eezeer to produce a monthly report showing how airlines around the world are engaging with and managing their Twitter profiles.
User review site Eezeer had a makeover last night and pushed the company in the new direction by unveiling a new mobile service it claims will improve hotel-guest relations.
Arnaud Bilquez is claiming to lead a new form of travel reviewing, creating the new concept of NOW Reviews for the airline market.
Just as Twitter offers real-time news, searches and messaging, Google is now thinking about following the trend to provide users with more and more up-to-the-minute news.
Arnaud explains more about his mobile airline news application and the NOW Reviews for the airline market.
Big Data – we’re all talking about it, wondering how it will make its presence felt across the travel industry, who is best positioned to capitalise on it?
RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.
Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.
Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.