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The Scan: Eurostar web revamp, Finnair social check-in, Bhutan-Street View and other travel tech stories
Eurostar, redBus, Finnair, Air Asia, IFE Services, Air Tahiti, FCm Travel Solutions, Bhutan-Google Street View, SocialBakers, Wego, BookAssist, Babbel and Monarch Airlines all make it into our roundup of stories and news items
Cooperating with Google, focusing on a better use of customer information, and providing more seamless ticketing is all in the cards, says Eurostar’s CIO Christophe Lemaire.
Following the moves of many other travel players, Eurostar has released mobile apps for Android and Apple devices.
Just when some hoped TripAdvisor couldn’t get much bigger it has now emerged that its reviews are being viewed by 150 million people every month elsewhere on the web.
European high-speed rail provider Eurostar began using Orbitz Worldwide’s private label solution to offer hotels, dynamic packages, car hire and activities on the rail line’s websites.
Eurostar has started the deployment of a new visual identity, due to be rolled out across all products including, obviously, the trains.
Social media gurus will often argue that the only way to be transparent and engage with customers is to ensure you are in every possible channel available.
At an off-the-record gathering of leading European online travel execs last summer the group was asked if rail was a priority in their mid to long term planning.