Mobile devices are rapidly displacing the desktop as the primary means to access the web and interact with the world at large.
Combine mobile trends and the user experience in travel with consumer expectations – what do you get? Some winners and some losers in the travel business.
Ancillary sales are one of the most debated issues in the travel industry today. Forrester (with Amadeus) project that by 2015 ancillaries will account for up to 18% of travel suppliersâ€™ revenue.
While much of the battle in distribution has been commercially motivated, there is also the question of core development that needs to be addressed.
Travel intermediaries are sitting on a multi-million pound bonanza if they can find the ability to sell ancillary services on behalf of suppliers, a new report suggests.