Whether they are responsible for managing check-ins, meals, entertainment activities or check-outs, hoteliers are always on the run and have no time to spare.
Gift certificates – rarely mentioned in the travel industry as a marketing tool but apparently they are the most-wanted gifts by women and the third-most wanted by men.
Here is a piece of so-called Inside Baseball analysis that is slowly affecting large swathes of the travel industry, in particular hotels.
It’s mostly about accommodation distribution as Treovi, SLH, Ibis, Hotelbeds, GuestCentric, JustBook, HomeAway, Reevoo, AeroNexus, Elite Meetings and Greenland all make the cut in our roundup of stories making news and driving opinion on 22 January
Imagine for a second that someone is trying to make a hotel reservation for the same evening, but has already left the house so all they can use are mobile devices.
In previous years, European tour operators would book entire hotels so they could accommodate the passengers on their planes.
A month after the deal of the year was announced, hoteliers and marketers are digesting how Priceline’s proposal to buy Kayak for $1.8 billion will impact on their digital strategy?
The Scan: Skyscanner clocks 10 million app downloads, Priceline brings bidding to mobile, and more news
More than a third of visits to Skyscanner come through apps, and more items in our rundown of the stories that are making news and driving opinion on 20 September.