
Whether they are responsible for managing check-ins, meals, entertainment activities or check-outs, hoteliers are always on the run and have no time to spare.

Whether they are responsible for managing check-ins, meals, entertainment activities or check-outs, hoteliers are always on the run and have no time to spare.

Gift certificates – rarely mentioned in the travel industry as a marketing tool but apparently they are the most-wanted gifts by women and the third-most wanted by men.

There’s a well-known saying in real estate – “location, location, location” – which points to the great importance of, well, location when determining the desirability of a property.

Here is a piece of so-called Inside Baseball analysis that is slowly affecting large swathes of the travel industry, in particular hotels.

It’s mostly about accommodation distribution as Treovi, SLH, Ibis, Hotelbeds, GuestCentric, JustBook, HomeAway, Reevoo, AeroNexus, Elite Meetings and Greenland all make the cut in our roundup of stories making news and driving opinion on 22 January

Imagine for a second that someone is trying to make a hotel reservation for the same evening, but has already left the house so all they can use are mobile devices.

In previous years, European tour operators would book entire hotels so they could accommodate the passengers on their planes.

A month after the deal of the year was announced, hoteliers and marketers are digesting how Priceline’s proposal to buy Kayak for $1.8 billion will impact on their digital strategy?

More than a third of visits to Skyscanner come through apps, and more items in our rundown of the stories that are making news and driving opinion on 20 September.

According to a number of studies, the number one choice for consumers contacting hotels via social networks is to find local information.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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