Hotels should insist on guests filling out surveys while still on the property so that owners have a chance to respond to problems before guests write user reviews.
Hotels call it online reputation management, but Market Metrix calls it too little, too late
November 14, 2012 By 4 Comments
Switchfly adds $2.8 million in funding, helping it Facebookize travel loyalty rewards
October 11, 2012 By 4 Comments
Switchfly has raised $2.8 million in Series C financing, adding the $15 million it netted earlier this year.
Venture capital funds bulk up for hospitality technology disruption
June 11, 2012 By Leave a Comment
Venture capital funds don’t like it when everything goes smoothly and so two investment funds with a focus on hospitality technology are partnering to get in on all the forecasted disruption.
