Please, reflect for a moment – hunting for the right hotel and the best deals was always generally performed for the consumer by travel agents and tour operators.
Traxo launches a review platform for hotels and flights that verifies user authenticity
March 6, 2013 By Leave a Comment
Social travel and trip planning provider Traxo thinks it has come up with an automated way to verify the authenticity of reviews of hotels and flights—and soon for reviews of cruises and rental cars, too.
TripAdvisor survey shows how hotels are responding to boom in reviews
March 6, 2013 By 5 Comments
Online reviews powerhouse TripAdvisor has commissioned the first of a series of bi-annual studies on top travel and hospitality industry trends.
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How to respond to hotel reviews (hint: not too much)
January 4, 2013 By 10 Comments
The recent paper from Cornell’s Center for Hospitality Research has garnered much attention in our industry because it demonstrates for the first time, with hard numbers, the positive impact of online reviews upon hotel performance.
A-Z of business travel trends in 2013 – expect more of the same
November 30, 2012 By 1 Comment
Here’s CWT chiming in with one of the first set of predictions for business travel for 2013
As an antidote to TripAdvisor, The Hotel Guru aggregates pro reviews of European boutiques
November 16, 2012 By 1 Comment
New British site The Hotel Guru curates top critics, such as Fiona Duncan of the UK’s Sunday Telegraph Hotel Guru column, Mr and Mrs Smith, i-escape, tablethotels, the Good Hotel Guide, Sawdays, the Michelin Guide, and CN Traveller (UK).
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Extreme comments ignored and few focus on negative reviews says TripAdvisor [INFOGRAPHIC]
November 15, 2012 By 1 Comment
More than half of TripAdvisor users say they won’t book a hotel if it has no reviews according to research carried out for the company
Carlson Wagonlit creates the first private hotel review site for companies and corporate travel managers
November 14, 2012 By Leave a Comment
The tool lets business travelers post hotel ratings that only their peers can see, and it provides travel managers a source of feedback exclusively on company-compliant properties near corporate offices.
Top hotel guest rants and raves in 2012, based on survey of 1 million comments
November 2, 2012 By 7 Comments
A TrustYou study of 1 million hotel comments reveals what travelers are saying and how to stay ahead of the complaint curve.
TrustYou partners with TripAdvisor to monitor and analyse reviews for hotels
July 25, 2012 By 1 Comment
TrustYou is accessing the TripAdvisor hotel database via an API following a partnership enabling the reputation management specialist to track reviews
