
TripAdvisor began giving reviewers badges on all of its global websites.
Southwest Airlines announced improvements to its hotel pages, adding TripAdvisor ratings and reviews, and stealthily carried out a soft launch of the Southwest Getaway Finder, a themed search for destinations, hotels and flights.

Business travel users of the GetThere corporate-booking tool, now have another way to choose hotels other than loyalty points and travel-policy prohibitions — namely user reviews.
Even as the integrity of consumer reviews comes under fire, Orbitz has opened its hotel reviews to people who may — or may not have — stayed at the property.
If KwikChex follows through and sues TripAdvisor in the U.S. on behalf of hundreds of hotels and attractions over allegedly defamatory user reviews, some of the basic outlines of TripAdvisor’s likely defense are clear.
Munich-based TrustYou introduced its reputation-management tools to the U.S. market for hotels, travel sites and destination management organizations.
TripAdvisor says it identified a software bug which caused some of its user-written hotel reviews to vanish faster than a discounted room on a holiday weekend.
Oyster.com, which features journalist-written hotel reviews, plans to launch websites in Canada, the U.K., Germany, France, Spain and Italy before the end of 2010, the company says.

Big Data – we’re all talking about it, wondering how it will make its presence felt across the travel industry, who is best positioned to capitalise on it?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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