United Airlines lost all ability to transact online, in person and over the phone following a reservation systems failure earlier today.
As the world football (ahem, soccer) governing body FIFA confirms the introduction of goal-line technology, there is another industry facing similar changes to traditional processes.
In a blockbuster move, American Airlines and HP agreed to abandon their joint Passenger Service System project for the airline, and American hopes to select a new vendor with an existing reservations system soon.
Never a dull moment in travel guidebook publishing – as the so-called traditional folk (still?) figuring out how to make digital work and a plethora of web startups trying to get traction.
Will American Airlines’ proposed Jetstream reservations system be a casualty of its bankruptcy filing and will the prime vendor, HP, a $30.8 million creditor in the proceeding, take the brunt of the hit?
HP may or may not be mulling a plan to shed its PC business, but new agreements with US Airways and Dollar Thrifty highlight how IT services and transportation will remain a core business.
HP downsized a contingent of contractors working on its Agilaire Passenger Service Solution and American Airlines’ Jetstream projects, according to sources.
Pegasus Solutions’ core business is hotel reservation and distribution technology, including its hotel switch, but the company is getting involved in airline, rail, cruise and vacation rental reservations, too.