The employees — some of them, at least — have spoken and Hotwire president Clem Bason heads the rankings among online travel agency, travel review site and global distribution system chieftans with an 89% approval rating in Glassdoor.com’s 2011 Travel Industry Report Card.
Sabre pulled off a shakeup at its Travelocity subsidiary, moving CEO Hugh Jones to Sabre Airline Solutions, and bringing on Gilt Groupe president Carl Sparks as president and CEO of Travelocity.
Hugh Jones, president and CEO of Travelocity Global, and Barney Harford, his counterpart at Orbitz Worldwide, shared a stage at the PhoCusWright conference in Orlando Nov. 18, outlining their companies’ growth strategies.
Harford talked a lot about hotels and firing up OWW employees to focus on international hotel growth, where Orbitz is pursuing a modified retail model [consumers pay a deposit up-front as commission and the remainder to the hotel at checkout] in some Asia-Pacific markets.
Jones told the gathering that Travelocity’s focus would be to become a better retailer. He hardly mentioned hotels.
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