When people speak of their experiences with technology at a conference, very often it’s what they don’t say that’s more revealing.
New travel platforms redundant the moment of completion, agile is only way to go
September 22, 2011 By 1 Comment
IBM reckons it can grow baggage capacity at Schiphol Airport by 40 per cent
March 18, 2011 By 1 Comment
An interesting idea that one of the world’s top airports, which is already bursting at the seams with passenger luggage, can add another 40% capacity with no new construction.
Rearden Commerce clients to access Southwest Airlines flights
August 9, 2010 By 2 Comments
Rearden Commerce and Southwest Airlines struck a deal in which mutual customers will be able to search the airline’s schedules and fares and book Southwest flights using the Rearden Personal Assistant.
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IBM agrees to acquire Coremetrics for Web analytics
June 15, 2010 By 1 Comment
IBM agreed to acquire Coremetrics, a Web analytics firm with 2,100 global clients, including Holiday Inn and Virgin Atlantic.
Travelport extends IBM agreement through 2014 with zTPF
April 7, 2010 By 4 Comments
Travelport extended a “multi-million dollar” system architecture and software agreement with IBM through the end of 2014.
BlueSky and Thomas Cook – the aftermath, featuring IBM and others
December 24, 2009 By 4 Comments
Thomas Cook is busily re-arranging its technology requirements following the BlueSky saga earlier this year, with IBM looking like the latest victim of a turbulent few months.
Tnooz understands that IBM’s position as Prime Contract Holder for the Globe project to overhaul Thomas Cook’s tour operating reservation systems has ended earlier than expected.
IBM handled all the wider IT logistics for the Globe project and worked closely with BlueSky before the company controversially went into administration in September 2009
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IBM responds to Air New Zealand attack over power outage: We are looking into it
October 13, 2009 By 3 Comments
Air New Zealand suffered every airline’s second worst nightmare – after in-flight aircraft failure – when its computer systems went down for six hours last weekend, causing inevitable chaos and disruption.
Rob Fyfe, chief executive of Air New Zealand, launched a scathing attack on IT supplier IBM for the power outage, saying in an email which unsuprisingly found its way onto the web that “we were left high and dry and this is simply unacceptable”.
The collapse of the airline’s check-in and boarding systems led to 10,000 passengers being delayed for up to ten hours at a time as staff manually processed tickets and each flight’s manifest.
