Last week, hotel booking service Room 77 was knocked offline in a mammoth cloud-computing outage that also crashed the websites of dozens of companies.
In fifteen years, the Chinese middle class will reach 800 million, up from 300 million today. Over the next five years, affluent Chinese consumers will grow from four million to 20 million.
An advertising experiment in Google Hotel Finder enables Google and online travel agencies to blatantly and misleadingly cash in on hotels’ intellectual property.
As we got towards the end of 2011, many people were asking me what I thought was next in the world of mobile and whether I had any predictions.
Interesting performance from the travel section of USA Today online after seeing its market share increase yet again to place it ahead of Hilton and InterContinental.
InterContinental Hotels broadened its Android offerings, debuting free Priority Club Rewards apps on Kindle Fire, Google TV and Android Tablets.
How many times do you hear hotels complaining that selling through online travel agencies may be their most expensive channel? A Cornell University study casts some doubt on that argument — or at least puts it in perspective.
Major online travel agencies are seeking to reverse a federal court’s public disclosure of how they calculate their service fees when selling hotel rooms using the merchant model.
InterContinental is continuing its modestly pioneering use of the Apple iPad with an enhanced version of its concierge application to allow consultations with staff before a trip.