
JetBlue redesigned JetBlue.com and its mobile website, and also introduced an iPhone app — emphasizing personalization in them all.

JetBlue redesigned JetBlue.com and its mobile website, and also introduced an iPhone app — emphasizing personalization in them all.

Delta is just 1.5% market share ahead of American Airlines in list of leading airline websites in the US, although market leader Southwest still has double the traffic of its nearest rival.
Carrier SouthWest has almost a quarter of all traffic to airline websites in the US this week, with Delta also commanding a 14% share of the category.
Both Delta and Southwest increased their market share in the list of top airline websites in the US this week.

Straight out of nowhere, Cebu Pacific became the global airline with the second highest number of mentions on Twitter in August 2011.
SouthWest, Delta, American Airlines and Continental have secured over 50% of all traffic to airline websites in the US.

New entry into the list of airlines receiving the most mentions on Twitter, with JetBlue replacing rival Southwest and AirAsia moving up to second behind Delta.

Whether it is a bargain or not may be up to the individual traveler to ascertain, but one thing is certain: You won’t find JetBlue’s new BluePass available in global distribution systems.

We’re often asked if there are any statistics to show how useful having reviews on your website can be.

We know we NEED to get involved with social media – but a common theme for many in the travel industry is that they are unclear how to do it effectively and comprehensively.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

Tnooz is lucky and privileged to have some of the brightest minds in the industry reporting and contributing to its service almost every single day of the year.
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