Why including consumer reviews on travel sites matters

dream reality

We’re often asked if there are any statistics to show how useful having reviews on your website can be.

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How to create both a channel and website social media strategy in travel

social media jigsaw

We know we NEED to get involved with social media – but a common theme for many in the travel industry is that they are unclear how to do it effectively and comprehensively.

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How do airlines allocate resources to social media? [INFOGRAPHIC]

Simpliflying Infographic v4

There is now plenty of evidence as to how airlines perform in social media but less is known as to how they manage the channel as part of their wider marketing and PR strategy.

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United, Continental and Travelocity offer Earth Day promotions

travelocityearthday

Continental Airlines pledges to donate $2 for tropical forest protection each time a customer uses its Android or iPhone apps to obtain mobile boarding passes as part of the airline’s Earth Day message.

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JetBlue to unveil fast-track security product

jetblueexperience

JetBlue says it will be debuting a fast-track security product at select airports “in a couple of months.”

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After Steven Slater social media episode, JetBlue sponsors Catch Me If You Can

catchmeifyoucan

A little more than half a year after fed-up JetBlue flight attendant Steven Slater scurried down an emergency chute, the airline is promoting the new Broadway musical Catch Me If You Can.

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JetBlue and LAN Airlines go interline route with online booking on the way

LAN

JetBlue and LAN Airlines implemented an interline agreement, enabling passengers to connect between dozens of U.S. cities and South America.

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JetBlue to participate in AT&T ShopAlerts advertising program

shopalerts

JetBlue plans on being among around a half dozen launch customers for a new AT&T Advanced Ad Solutions and Placecast ShopAlerts advertising program.

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JetBlue dismisses direct-connect, but may pressure online travel agencies

expedia

Was JetBlue sending a message to online travel agencies such as Expedia, Travelocity, Orbitz and Priceline that the airline’s participation on their websites should not be taken for granted?

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JetBlue fastest-loading mobile website in Yankee Group study

yankeegroup

JetBlue had the fastest loading mobile-website homepage among 48 transportation, technology, retail and mobile carriers in a new Yankee Group study.

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