In-flight retailing – then, now and beyond

air cabin

As I took a domestic India flight over a lazy afternoon last Sunday, I was pleasantly surprised to see them make some sterling efforts on the retailing front on-board.

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Tnooz-Datalex Webinar VIDEO – Traveller experience: bridging divide between merchandising and loyalty

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Marrying merchandising and customer loyalty – arguably the holy grail of the modern airline. But how can they do it effectively and where does it head next?

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Tnooz-Datalex FREE Webinar – Traveller experience: bridging divide between merchandising and loyalty

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Airline merchandising and loyalty share a common objective to maximize profitability by delivering the desired branded traveller engagement and experience.

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Tnooz-Amadeus webinar VIDEO: How to market and sell unbundled travel

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Merchandising is moving to a new phase – beyond relatively simple unbundling to enhanced ancillary services, personalisation via the social graph and more.

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Tnooz-Amadeus FREE Webinar: How to market and sell unbundled travel

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Suppliers such as airlines and hotels have rolled out significant merchandising strategies to boost their revenues from ancillary travel products.

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When merchandising is no longer a slippery slope for ski operator

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A couple of years ago, Park City Mountain Resort’s merchandising efforts were relatively vanilla, with “a couple of pricing tiers and a handful of products.”

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LeisureLink claims vacation rental and condo breakthrough on Travelocity with Marketspan platform

Carlsbad Inn Beach Resort on Travelocity

Independent owners of vacation rentals, condos and timeshares can toss the Excel spreadsheets.

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JetBlue redesigns websites and debuts iPhone app with personalization touch

JetBlue

JetBlue redesigned JetBlue.com and its mobile website, and also introduced an iPhone app — emphasizing personalization in them all.

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Airport social check-ins mean miles for United-Continental frequent flyers

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United and Continental airlines are now handing out miles and other perks to road warriors when they use Facebook and Foursquare to check-in through their social networks at various US airports.

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Five reasons why the airline merchandising saga is maturing

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Lots of ideas were floated at the annual Datalex User’s Conference in Dublin last week, as a roomful of consultants, airlines, distributors, and technology providers talked about airline merchandising perhaps coming-of-age.

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