
Remember the days when often a city’s tourist centre had a few dusty leaflets, outdated maps on the walls and staff that looked bored rigid by the entire experience?

Remember the days when often a city’s tourist centre had a few dusty leaflets, outdated maps on the walls and staff that looked bored rigid by the entire experience?

Economic woes and environmental concerns driving consumers to seek out more practical solutions to owning a car
Logical extension of the Lastminute.com Topsee app for the iPhone, now available on the Apple iPad and taking advantage of the larger screen for multi-person use.
Traveltainment was one of the first travel companies to take the Microsoft Surface table seriously in 2009 when it committed to developing an interface for offline travel agents.

The ongoing overhaul of the Europcar online presence has taken an interesting new turn with the launch of a platform for use on Microsoft Surface in airports.

Holland America Line is placing Microsoft Surface tables into its Mix entertainment areas on five ships as part of a spruce-up of the cruise line’s lounges.
HAL, which claims to be the first cruise line to get the Microsoft Surface tables on board, is focusing on the gaming aspects of the table for now, but in the future will likely adapt the tables to researching and online booking applications, a spokeswoman says.
However, plans for converting the tables into cruise research and booking tools are not yet under way, the spokeswoman adds.

GDS and travel technology supplier Amadeus is to place a major emphasis on providing inspirational tools and intuitive user experience for inclusion in third party websites.
Two projects have been developed within the Madrid-based giant – at the Amadeus IT Group and leisure division Traveltainment – and will be launched
Traveltainment’s system is currently being trialled by STA Travel in Germany and is a front-end search and booking platform for consumer websites.

European car hire giant EuropCar reckons it can reinvigorate the online car hire experience by throwing its efforts into developing highly interactive tools using Microsoft Silverlight and Surface.
Tnooz has exclusive access under the hood of an ongoing web development project between EuropCar and web agency Fortune Cookie to see some early-stage, conceptual designs.
The pair are working on a number of initiatives which will, they say, revolutionise the way consumers select, book and experience what is probably one of the dullest components in travel – booking a car.
A couple of Tnooz posts about Microsoft Surface have me reaching for the reality-check button.
The reason? Most travel agents, in the U.S. at least, still prefer to use DOS-like linear commands and time-worn scripts on their green-screen computers (the screen on Sabre’s actually is blue, I believe) as their preferred user interface. GUIs? Nah, too inefficient.
So, TravelTainment is constructing a Microsoft Surface application for travel agents, and Sheraton apparently has one of the best Microsoft Surface applications in any vertical.
At some of Sheraton’s U.S. locations, including the Sheraton New York Hotel and Towers and the Sheraton Boston Hotel, guests apparently can run their fingertips along those cool-looking Surface tables and book restaurants and map their car routes.
Forget for a moment the toe-curling commentary and soft-lighting in this promotion clip, many still consider this effort from Sheraton Hotels to be the best example of Microsoft Surface in action.
The reason? It combines all the concierge facilities that a typical hotel would include offline (at a desk, in other words) into a single interactive application.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

Tnooz is lucky and privileged to have some of the brightest minds in the industry reporting and contributing to its service almost every single day of the year.
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