In its first earnings call as a public company, TripAdvisor revealed that a year-long redesign of its global websites in 2011 was a major contributing factor to slowed revenue growth as certain advertising elements were removed to improve the user experience.
There used to be a myth that travel agents are lazy and while the myth may persist, it couldn’t be further from the truth.
Will Pinterest be the next major travel distributor?
Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.
Kayak is unveiling its biggest ever website redesign, one that it says is iPad-influenced and an attempt to create a uniform user experience across the travel metasearch company’s myriad platforms.
For any travel company pondering mobile as a distribution channel or whether to invest in social media, the following research will make compelling reading
More than 50% of the travel sector cites revenue loss as the biggest threat to business in online fraud in a new report.
Facebook says it gavel its users the ability to add Facebook apps from Where I’ve Been, Airbnb, TripAdvisor, Gogobot and Wipolo to their Facebook Timelines.
Consumers can now plot their train journeys on Google Maps following a partnership with TheTrainline.
As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.
Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?
Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.
The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?
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