The past week or so has seen the some looking to blame technology for outages hitting several major travel companies.
Virgin Blue IT goes down again, but deliberately this time
October 6, 2010 By 1 Comment
Asia-Pacific airline Virgin Blue suspended its IT systems again today in an attempt to fix previous problems with its Navitaire-run technology.
Ryanair systems go offline following Navitaire crash
September 30, 2010 By 2 Comments
European low cost carrier Ryanair has confirmed it was without online booking and check-in for up to ten hours following the breakdown of its Navitaire-run system.
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Virgin Blue IT failure is second Navitaire blow-out in three months
September 27, 2010 By 6 Comments
Asia-Pacific carrier Virgin Blue is likely to face tense talks with its IT supplier Navitaire after a system meltdown grounded aircraft and passengers again.
Navitaire renews pact with eastern European carrier Wizz Air
August 3, 2010 By 1 Comment
Airline reservations-system provider Navitaire renewed its agreement with Hungary-based low cost carrier Wizz Air.
Virgin Blue flights delayed as Navitaire reservations systems crashes
June 18, 2010 By 3 Comments
It sure gets sticky when airlines switch from one internal reservations system to another — even when both systems come from the same vendor. Just ask Virgin Blue and Navitaire.
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Jilted by JetBlue for Sabre, Navitaire strikes back
February 5, 2010 By 11 Comments
While much of the attention in JetBlue’s cutover to the SabreSonic CSS as the airline’s reservations system provider has focused on new functionalities, Navitaire, the company that JetBlue largely discarded after a decade-old relationship, feels there are misperceptions about its capabilities and believes that the “true winner” in the conversion likely will be Sabre — and not necessarily JetBlue.
JetBlue to turn on Sabre in late January, but consumers still rule
January 18, 2010 By 7 Comments
The JetBlue reservations system is slated to cut over from Navitaire to SabreSonic Jan. 29, a move the airline says will bring enhanced capabilities for travel agents through the Sabre, Travelport and Amadeus global distribution systems.
However, despite the changes, travel agents using their GDSs to access JetBlue still — for now, at least — will lack basic functionalities that consumers take for granted when booking JetBlue.
JetBlue, in a FAQ [pdf] for travel agencies, says the switch to Sabre as the host for the airline’s reservations system brings the following improvements in the GDSs for travel agents: last seat availability, better inventory and fare capabilities, and “industry-standard e-ticketing.”
