NextIT | Tnooz

How artificial intelligence could create a personalised and perfect travel service

May 30, 2012 By Special Nodes 12 Comments

Feels a little creepy – doesn’t it? But, this is the future of air travel (and how we will interact with technology in general).

Filed Under: How To Tagged With: airline, Alaska Airlines, manchester airport, NextIT, online travel agency, OTA, United Airlines, virtual assistant, VirtualAgent

Expedia virtual agent will join Alex and Jenn in cyberspace

May 24, 2011 By Dennis Schaal 1 Comment

Expedia.com’s customer service options will get an assist from a virtual agent starting in the fall in a move that will complement email and phone support.

Filed Under: News Tagged With: ActiveAgent, Ask Alex, Ask Jenn, customer service, expedia, NextIT, outsourcing

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Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

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Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Tnooz-Sabre Webinar VIDEO – Airline ancillaries: What is working in today’s marketplace

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?