Northwest 253 – How European hubs and airlines differ on comms strategy

heathrow BAA delays

Fresh from the Eurostar incident just ten days ago, you might expect major airlines and the large transatlantic hubs in Europe to be using every communication strategy available to warn passengers about the inevitable delays this week.



Following the alleged failed bomb attack on Northwest Airlines Flight 253 from Amsterdam Schipol to Detroit on Christmas Day, flights between Europe and the US are being delayed as extra security measures are put in place.



Screening at check-in side is also slowing things down considerably in what is a busy period as passengers return home from Christmas visits or prepare for New Year’s Eve trips – for example, there are around 100 transatlantic flights every day from the UK alone, mostly from London Heathrow.

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Wayward Northwest pilots reportedly discussing Delta merger issues

departures2

It turns out that the Delta-Northwest merger and the integration of the two airlines has a lot more twists and turns than originally envisioned.

Several publications, including the New York Times, are reporting that the two Northwest pilots, who passed up their aircraft’s scheduled landing at Minneapolis-St. Paul airport last week, say they were distracted because they had broken out their personal laptops so they could discuss Delta’s new pilot-scheduling system.

At least they weren’t texting. The Airbus A320 they were flying likely wasn’t outfitted with Wi-Fi yet.

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