Travel agents seeking insights into potential properties for customers are often left to search the Internet far and wide to glean perspective on a particular property, a challenge which has been directly addressed by reputation managers TrustYou with their newest product.
More than half of TripAdvisor users say they won’t book a hotel if it has no reviews according to research carried out for the company
With the advent of smart phones and social media, we are seeing another major shift in hotel-guest relations so big that even compensation packages are being built around the ability of hotels to adapt.
When reputation management firm Kwikchex went public with its legal threat to TripAdvisor two years ago, most probably dismissed the notion as nonsense
TrustYou is accessing the TripAdvisor hotel database via an API following a partnership enabling the reputation management specialist to track reviews
London’s Hoxton Hotel has created a bit of a social media storm this morning after unleashing its 500 room sale which was sold out in a minute
In a bizarre twist in the battle to rid the industry of fraudulent reviews, reputation management firm Kwikchex has unveiled a star-rating system for review sites
Amsterdam-based reputation management company Olery plans to use $1 million it has secured in funding for further expansion across Europe, Asia Pacific, US and Middle East
When KwikChex first started publicly challenging TripAdvisor, many were concerned it was an attempt to suppress freedom of speech.
eRevMax plans to enhance its RTReview technology in the coming weeks with semantic search facility enabling hotels to quickly gauge the overall sentiment of review
Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.
Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?
Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.
Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?