passenger experience

Virgin America shows off cabin experience via frequent fliers and interactive video

September 14, 2012 By Linda Fox Leave a Comment

Virgin America has pulled together a lot of different strands for its latest digital campaign

Filed Under: News Tagged With: digital marketing, Gogo Inflight Internet, inflight entertainment, interactive video, online campaign, passenger experience, social media, twitter, Virgin America

SITA sharpens Horizon focus with ecommerce upgrade via Datalex

July 3, 2012 By Linda Fox Leave a Comment

SITA has partnered with Datalex to unveil an update to the Horizon E-commerce platform currently used by more than 30 airlines

Filed Under: News Tagged With: airline distribution, airline merchandising, Datalex, passenger experience, SITA

Airport IT investment to focus on the passenger experience

October 17, 2011 By Linda Fox Leave a Comment

A survey from SITA shows airport operators are investing more in technology to meet the increasing expectations of passengers for a hassle-free experience.

Filed Under: News Tagged With: airlines, airport technology, customer service, kiosks, passenger experience, self-service, SITA

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