
The industry hears constantly about how Gen-Y thinks about communication and, therefore, engagement with one another and brands in a different way.

The industry hears constantly about how Gen-Y thinks about communication and, therefore, engagement with one another and brands in a different way.

It’s not just the youngsters, adults have given into the social media temptation and have signed up for Facebook and created Twitter accounts.

Four months on from its initial launch, Pintrips is now fully open and expanding its “pinning” model so that its users can recommend flights to fellow travellers.

Pinterest was one of the star social networks of 2012. Countless articles and reviews and paeans were written about it and, notably, unlike Google Plus, it never received much criticism.

Despite lacking a marketing strategy, many travel brands are popular on the social scrapbooking site.

In what would normally be filed under “More money than sense”, one US hotel has created an eye-watering deal costing $47,000 which includes a Social Media Butler.

One question I am often asked by hotel emarketers: “Do we really need so much visual content to sell our hotel rooms?”

A sizeable study of leisure trippers in 13 countries around has shed further light on how important social media in two important areas of the travel funnel.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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