Amsterdam-based reputation management company Olery plans to use $1 million it has secured in funding for further expansion across Europe, Asia Pacific, US and Middle East
Reputation management firm Olery seals $1m funding for further expansion
January 26, 2012 By 15 Comments
Why travel brands should ignore the HATERs and move the MEHs to LOVE ITs
January 12, 2012 By 4 Comments
I don’t know any tourism business with more polarized TripAdvisor reviews than Swarovski Crystal Worlds in Austria.
TripAdvisor goes public and Kaufer says scale dominates phony reviews
December 21, 2011 By 2 Comments
Whether you love or hate TripAdvisor, which began trading today as a public company on Nasdaq, you can trace its origins, in a way, to a Mexico vacation and CEO Stephen Kaufer’s wife.
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TripAdvisor promises response to red badge complaint
November 2, 2011 By 5 Comments
TripAdvisor’s ongoing spats with the hotel industry took another turn this week with assurances from the review giant that it will respond to a complaint from Kwikchex.
TrustYou attracts $5M in funding and acquires partner ReviewAnalyst
September 20, 2011 By Leave a Comment
Social media monitoring firm TrustYou picked up $5 million in funding and recently crowned “strategic partner” ReviewAnalyst, too.
Tnooz-TripAdvisor webinar: VIDEO for Reputation management and beyond
August 22, 2011 By 6 Comments
Hundreds recently attended a free Tnooz-TripAdvisor webinar to learn about advanced techniques for reputation management in the hotel sector.
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How to increase sales and maximize revenue with traveler reviews
August 19, 2011 By 9 Comments
We all want to establish ways to increase direct sales and maximize revenue using reviews and customer-created content.
Underscoring the importance of online hotel reputation management
August 18, 2011 By 6 Comments
In a previous guest post on Tnooz, I mentioned that the vast majority of travelers have a better overall impression of hospitality businesses when they engage with the traveler community and show they are taking their comments to heart.
Tnooz-TripAdvisor FREE webinar: Reputation management and beyond
July 28, 2011 By 3 Comments
What are the DOs and DON’Ts for responding to traveler feedback? How can you leverage user-generated content to promote your business?
Nineteen tips for an effective social media strategy in travel
April 11, 2011 By 3 Comments
We recently – working with hotel technology intelligence company RateGain – completed the first in a series of reports to understand more about how hotels use, engage and monitor social media.
