SYSTEMS – Product news, launches and more – May 2013

data could online - may 2013 - SYSTEMS

Kempinski partners with Nor1 for upsell capability

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InnHand brings mobile, web and Facebook reservation system for B&Bs, guest houses, villas

innhand

Online reservation engines for accommodation providers have undergone multiple iterations of product refinement across channels – from being desktop-based to cloud-based to mobile-based to social media-based.

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Investing in hotel technology – guest needs versus franchise demands

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It’s a dilemma that’s been simmering under the surface of the industry for years and one that shows no sign of abating…

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Eleven important steps when picking travel agent and tour operator software

select software

There are more than 100 travel solutions on the market. Literally! It is not easy to find the one that best suits your needs. It is a process that requires time and dedication.

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Outage weekend: Qantas, Virgin Australia and Room 77 hit as web systems fail

qantas check-in

Passengers of Qantas and Virgin America had difficulties checking in this weekend after the system supporting both airlines experienced problems.

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TrekkSoft wants to make a splash in the tour and activity payment pool

trekksoft

Swiss company TrekkSoft has lofty ambitions, wanting to muscle in the growing tour and activity marketplace with its own payment gateway system for operators.

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The good, the bad and the ugly – the truth about payments for tourism businesses

cowboy hat money

There is an ugly truth that very few travel tech companies seem to talk about when they rush out of the gates to satisfy the curiosity of hungry travellers starved for experiences.

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Collaboration, state help and determination: enough to push travel technology ahead in Africa?

man laptop beach africa

Technology is having an increasing amount of influence on tourism in South Africa and the wider region, as last week’s giant INDABA tourism extravaganza demonstrated.

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SiteMinder secures $5.1M investment package, plots global spread

siteminder

Australia-based hotel distribution switch SiteMinder is targeting international expansion with the proceeds of a AUS $5 million (US$5.1 million) investment round.

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Clerk wants to bring the wonders of the cloud to hotels

clerk

TLabs Showcase on travel startups featuring Chile-based Clerk, a cloud-based technology platform for small and medium-size hotels.

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