It sure gets sticky when airlines switch from one internal reservations system to another — even when both systems come from the same vendor. Just ask Virgin Blue and Navitaire.
Virgin Blue flights delayed as Navitaire reservations systems crashes
June 18, 2010 By 3 Comments
Sabre deal with British Airways exposes growing complexity of airport technology
May 7, 2010 By 2 Comments
On the surface, a partnership between Sabre and British Airways this week indicated that the airline would be handing over much of its airport customer handling technology to a new provider.
British Airways blames computer system for complex ash ticket re-issuing
April 24, 2010 By 3 Comments
Just when flights were getting back to normal following the European volcanic ash drama, British Airways has been forced to defend complicated methods used to get passengers home.
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TLabs Showcase – BookingBug
April 23, 2010 By 2 Comments
TLabs focus on startups featuring UK and US-based BookingBug.
AeroMexico to transition from HP to Sabre as new reservations-system provider
April 20, 2010 By 2 Comments
Score another win for Sabre as AeroMexico selected SabreSonic for the airline’s new internal reservations system. You can also look at it as a little bit of revenge.
Breaking news: American Airlines-HP sign Jetstream contract
March 4, 2010 By 5 Comments
Some seven months after American Airlines and HP signed a letter of intent for HP to build a new passenger services system for American, an airline spokesman revealed the two parties have reached a formal agreement.
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Jilted by JetBlue for Sabre, Navitaire strikes back
February 5, 2010 By 11 Comments
While much of the attention in JetBlue’s cutover to the SabreSonic CSS as the airline’s reservations system provider has focused on new functionalities, Navitaire, the company that JetBlue largely discarded after a decade-old relationship, feels there are misperceptions about its capabilities and believes that the “true winner” in the conversion likely will be Sabre — and not necessarily JetBlue.
On-time arrival: JetBlue.com online again
January 30, 2010 By 6 Comments
JetBlue.com, the airline’s website, was apparently operational again today by 3 p.m. EST. The airline, which is transitioning this weekend to SabreSonic as the host of the airline’s reservations system, had planned to take down the website at around noon on Friday and to bring it back up this afternoon.
BRB…As promised, JetBlue.com will ‘be right back’ — hopefully
January 29, 2010 By 3 Comments
Update: JetBlue.com, the airline’s website, was apparently operational again Saturday by 3 p.m. EST.
As promised, JetBlue’s website, JetBlue.com, went quiet this afternoon as the airline transitions reservations-system providers from Navitaire to Sabre.
JetBlue braces for wild weekend with Sabre cutover, works on onboard food sales
January 28, 2010 By 4 Comments
This upcoming weekend will be a really big one for JetBlue because it expects a degree of disruption and delays as it transitions its internal reservations systems from Navitaire to SabreSonic Customer Sales & Service.
