The common law of business balance, often (but unreliably) attributed to John Ruskin, states this
Why travel companies should spend more on IT than they do on an Indian takeaway
July 12, 2012 By 4 Comments
United Airlines grapples with communications strategy with this weekend’s reservations systems and website cutovers
March 1, 2012 By 2 Comments
This weekend will be a momentous one for the merged United and Continental airlines, HP and Travelport, but the airline’s customers may not yet be fully aware of the extent of the changes and the potential short-term pitfalls.
Social media merger — United and Continental handle consolidation on Twitter and Facebook
May 18, 2011 By 3 Comments
In the bad old days of airline mergers, carriers merely had to worry about things such as new reservations systems and branding, but today they also have to figure out how to consolidate their respective social media presences.
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Spirit Airlines website and reservations system goes down
November 24, 2010 By 9 Comments
Travelers trying to access the Spirit Airlines website are having no luck this morning as the Thanksgiving holiday travel stampede is well under way.
Frontier-Midwest reservations integration sticks with Sabre
October 1, 2010 By 2 Comments
While the big airline news of the last 24 hours was that United and Continental closed their merger transaction, Frontier Airlines and Midwest Airlines achieved their own milestone as they integrated their reservations systems.
Amadeus seeks to move in on ITA Software turf — US market
August 27, 2010 By 8 Comments
With many U.S. metasearch and online players mulling their air search options in light of the pending Google acquisition of ITA Software, Amadeus is negotiating with U.S. airlines in a bid to gain customers in North America.
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Navitaire renews pact with eastern European carrier Wizz Air
August 3, 2010 By 1 Comment
Airline reservations-system provider Navitaire renewed its agreement with Hungary-based low cost carrier Wizz Air.
JetBlue thanks Sabre for Even More Legroom tweaks, El Al interline pact
July 23, 2010 By 3 Comments
The JetBlue-Sabre romance was in full bloom for all to see yesterday.
United-Continental: Tech stakes could be high in Kentucky Derby of airline mergers
April 30, 2010 By 1 Comment
The Kentucky Derby may be taking place May 1, but the stakes are also high this weekend in the prospective United Airlines-Continental Airlines merger.
