Spirit Airlines, which only weeks ago resolved the carry-on bag crisis, has moved on to new frontiers and now has negotiated an end to the onboard reclining seats wars.
Well if merchandising is all about differentiation, then Spirit Airlines is making its mark. Its latest cost-saving mood? Airline seats which don’t recline.
Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?
Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.
The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?
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