A perfect storm, some might suggest, has hit the travel industry in recent years – one driven by economic challenges, rapid rise of personal technology and impact of social media.
TnoozLIVE – AUDIO: Economy and consumer trends, how they hit tech, social and mobile
October 5, 2012 By Leave a Comment
The Scan: UK hotels scolded for online rate display, the first use of Facebook’s Were Here API, and more
August 30, 2012 By Leave a Comment
Eleven major hotel chains are routinely breaching British government guidelines and advertising standards rules by not including VAT in headline prices online, and more items in our roundup.
Accor launches A Club Surprise social media project, claims not to have heard of KLM Surprise
February 17, 2012 By 3 Comments
KLM Surprise is still probably the best example yet of how a travel brand can use the social graph to discover and engage with customers in an unusual and valuable way.
