Can a state-backed technology project provide the travel industry’s missing link?

missing link

Could the European travel industry ever commit to a single, pan-European online platform that travel agents, OTAs, tour operators and suppliers would use to connect with each other?

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Thomas Cook axes real agents but taps Triporati for discovery and online tips

thomas cook triporati 2

Just days after First Choice released its ‘Happiness Included’ online service, Thomas Cook gives us details of its own drive to inspire

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Exposed: How online fraudsters dive deep into IATA processes to secure payments

IATA email scam fake certificate

The classic Nigerian bank account email scam is as old as the internet itself and pretty much remains about as sophisticated as your average Saturday night reality TV show.

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TUI Travel unveils next generation hi-tech travel agency [VIDEO]

thomson shop

TUI Travel has released details of its “next generation” shop as it reports interim results for the six months ending 31 March 2013.

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Thomson serves up one minute holiday to chase away winter blues

thomson one minute campaign

As part of its ongoing Holidays Just Got Better campaign, Thomson has released a quirky effort to get us all thinking about the summer

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Thomas Cook tunes into social media with listening lab

thomas cook social media

Lots of buzz words kicking about in Thomas Cook’s announcement of a 24/7 rapid response social media listening lab

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Gunyah tour distribution service closes down, WHL pledges to relaunch it with new focus

gunyah

Despite just 12 months ago there being talk of a pretty confident future ahead, tour distribution platform startup Gunyah has shut its doors – temporarily, at least.

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Reality bites: Thomas Cook reins in lofty ambition of being bigger than Expedia

thomas cook redknapps

Three years is a long time in the travel industry, but especially so for Thomas Cook, after going through a torrid time in terms of staff morale, industry and consumer opinion of the business and a tanking share price.

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If I was a digital guru at Thomas Cook…

thomas cook guru

Last week the industry and mainstream media in Europe were talking a lot about Thomas Cook. Why? Because new(ish) CEO Harriet Green has a plan to turn around the company.

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TUI Travel buys tours and activities specialist Isango

isango

Tours and activities just got that little bit more interesting with news that European tour operating giant TUI Travel has bought tours and activities provider Isango.

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