Few agents currently view airline ancillaries as an opportunity to charge or increase fees according to a survey from Travelport
Travelport research shows agent confusion in airline ancillary market
February 1, 2012 By 4 Comments
Hotel websites stealing room night share — from chain toll-free numbers
January 13, 2012 By Leave a Comment
With all of the chatter about the Room Key collaboration, the websites of major hotel chains in North America are indeed asserting control and stealing room-night share — from their own voice channels.
Sabre integrating booking, corporate travel features into TripCase mobile offering
November 29, 2011 By Leave a Comment
Leveraging features from GetThere Mobile and Sabre Virtually There, Sabre is integrating corporate travel management and leisure-travel booking functions into its TripCase mobile and Web platforms.
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United Airlines backtracks on credit card merchant fees
December 20, 2010 By 1 Comment
United Airlines’ plan to shift some credit card merchant-fee costs to travel agencies apparently is off the table.
Opinionated bobblehead at Farelogix criticizes GDS contract clauses
November 22, 2010 By 7 Comments
Here’s a YouTube video guaranteed not to go viral: It is Farelogix Ask the Question 7 about allegedly oppressive GDS contracts with travel agencies and airlines.
Will online travel agencies cease selling NYC hotels after state court ruling?
November 15, 2010 By 1 Comment
It hasn’t received much publicity but a New York state court handed online travel agencies, traditional travel agencies and tour operators a stinging rebuke on the hotel tax and service fee issue — one that might have far-reaching repercussions in New York City and beyond.
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Houston: We have a (travel agency) problem
October 4, 2010 By 1 Comment
The City of Houston halted its use of a travel agency for employee travel, with the mayor reportedly calling travel agency services when compared with electronic booking an “artifact of early days.”
Farelogix Ask the Question 6 raises questions
September 30, 2010 By 4 Comments
The latest Farelogix Ask the Question video says airline optional services are good, that transparency issues are overblown and that the issues involved come down to the fact that the global distribution systems have declined to modernize.
Farelogix video: Full content deals bad for travel agencies
September 2, 2010 By 4 Comments
Executives at global distribution systems lose years of sleep worrying whether they will sign airlines to full-content deals in the next round of negotiations, but, in a new video, Farelogix argues that these agreements actually are bad for travel agencies.
Latin America travel agencies adopt technology in a big way
August 26, 2010 By 1 Comment
With a relatively strong airline market and the opening up of its online travel business, Latin America will experience significant demand for new technology plaforms.
