Online reviews powerhouse TripAdvisor has commissioned the first of a series of bi-annual studies on top travel and hospitality industry trends.
TripAdvisor survey shows how hotels are responding to boom in reviews
March 6, 2013 By 5 Comments
New airline distribution model? Ok, but not without recognition of agents’ value in the chain
February 19, 2013 By 12 Comments
As we have seen around the world – ancillary sales and the unbundling of the airline product has led to profits for both the legacy network carriers and low cost carriers alike
Sabre to give agency contracts to antitrust probe, Travelport, AA, US Airways and Orbitz
May 25, 2012 By Leave a Comment
The US Justice Department Antitrust Division’s probe of the global distribution systems is apparently alive and well — and travel agencies in North America apparently are getting dragged right into the middle of the fray.
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Travelport research shows agent confusion in airline ancillary market
February 1, 2012 By 4 Comments
Few agents currently view airline ancillaries as an opportunity to charge or increase fees according to a survey from Travelport
Hotel websites stealing room night share — from chain toll-free numbers
January 13, 2012 By 3 Comments
With all of the chatter about the Room Key collaboration, the websites of major hotel chains in North America are indeed asserting control and stealing room-night share — from their own voice channels.
Sabre integrating booking, corporate travel features into TripCase mobile offering
November 29, 2011 By Leave a Comment
Leveraging features from GetThere Mobile and Sabre Virtually There, Sabre is integrating corporate travel management and leisure-travel booking functions into its TripCase mobile and Web platforms.
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United Airlines backtracks on credit card merchant fees
December 20, 2010 By 1 Comment
United Airlines’ plan to shift some credit card merchant-fee costs to travel agencies apparently is off the table.
Opinionated bobblehead at Farelogix criticizes GDS contract clauses
November 22, 2010 By 7 Comments
Here’s a YouTube video guaranteed not to go viral: It is Farelogix Ask the Question 7 about allegedly oppressive GDS contracts with travel agencies and airlines.
Will online travel agencies cease selling NYC hotels after state court ruling?
November 15, 2010 By 1 Comment
It hasn’t received much publicity but a New York state court handed online travel agencies, traditional travel agencies and tour operators a stinging rebuke on the hotel tax and service fee issue — one that might have far-reaching repercussions in New York City and beyond.
Houston: We have a (travel agency) problem
October 4, 2010 By 1 Comment
The City of Houston halted its use of a travel agency for employee travel, with the mayor reportedly calling travel agency services when compared with electronic booking an “artifact of early days.”
