
Welcome to the world of travel wholesalers, where print brochures still play an integral role.
With OpenTravel’s XML standards, the long tail of travel distribution may begin to get a big more wag — or even swag.
The Business Travel Coalition and the American Society of Travel Agents got more than 200 corporations and travel management companies to back airline efforts to collect fees for checked bags and premium seats, but the signatories to a letter sent to U.S. carriers want to ensure that they — and not solely the airlines — get to choose the distribution channel where these ancillary services get fulfilled.
Abacus says investments in technology and online space have paid off for agents with more wanting to embrace new channels.
Amadeus introduced a tool which it hopes will help travel agencies, both online and offline, better merchandise airline fares.
The intent of Amadeus Master Pricer Agent Fare Families is to enable travel agencies to group airline fares with similar restrictions — nonrefundable or fully flexible fares, for instance — into categories or “fare families” for merchandising purposes. Agencies would be able to establish up to six categories of fares from different airlines.
The not-so-subliminal message from Amadeus is that if airlines can get involved with fare families, then travel agencies can get into the act, as well.
More than three weeks after dropping a controversial social media policy for 2010 and stating that it likely would move “very quickly” on drafting changes, Carnival Cruise Lines still has not published a social media policy for 2010.
A CCL spokeswoman says “it’s still being looked at right now with no specific timeline.”
The initial 2010 policy, which was Carnival’s first attempt at addressing social media, kicked off a storm of criticism because it would have prohibited the cruise line’s travel agency partners from using any CCL trademarks on Twitter, Facebook, MySpace, LinkedIn or any blog.

Big Data – we’re all talking about it, wondering how it will make its presence felt across the travel industry, who is best positioned to capitalise on it?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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