
Travellers’ expectations for their journeys are growing exponentially and travel agents remain at the sharp end of meeting the needs of those planning leisure or business trips.

Travellers’ expectations for their journeys are growing exponentially and travel agents remain at the sharp end of meeting the needs of those planning leisure or business trips.

For many the branded Facebook page is just another channel, sometimes filling it with content, pretty pictures and, time permitting, talking to so-called fans.

A passenger buying an American Airlines Preferred Seat on flight 523 from Dallas/Fort Worth to El Paso, Texas, made travel tech history in the U.S.

It must be the week for trying to improve the working life of travel agents, with Sabre following rival Travelport with new desktop tools via its Sabre Red Workspace.

The exit of Thomas Cook Group CEO Manny Fontenla-Novoa will come as quite a shock to many given that he was always seen as a safe pair of hands.

Technology supplier Anite might be seeing strong results as a group, where it operates in multiple industries, but its travel division is suffering.

Lots of ideas were floated at the annual Datalex User’s Conference in Dublin last week, as a roomful of consultants, airlines, distributors, and technology providers talked about airline merchandising perhaps coming-of-age.
So, you have been to a conference, spotted a supposed gap in the travel industry and now you want to create a startup to fill that gap. Great, happy days!
For many years the UK had a great system for supporting a stable vertically integrated market – the ATOL protection scheme worked like a charm.

Big Data – we’re all talking about it, wondering how it will make its presence felt across the travel industry, who is best positioned to capitalise on it?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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