A recent PhoCusWright report (supported by Sabre Pacific) brings out various travel technology trends in the Australia and New Zealand (ANZ) markets.
Opportunity knocks Down Under – travel agents eyeing social media and mobile
June 17, 2013 By Leave a Comment
Ignore the headlines, (some) offline travel agencies can ride alongside the information superhighway
March 18, 2013 By 1 Comment
The recent decision by Thomas Cook to announce the closure of 195 shops with the loss of 1,600 retail jobs has led inevitably to headlines that suggest the imminent death of the offline travel agent.
Not dead yet: Why the old school travel agent isn’t going anywhere
January 31, 2013 By 33 Comments
Well-designed, angel-funded websites are popping up like mushrooms after a rainstorm, each clamoring to deliver travel in a way you’ve never seen done before, and mostly patently failing to live up to their own hype.
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Now travel agencies want to be like Apple Stores
December 7, 2012 By 1 Comment
Earlier this year a UK tourism board turned the idea of the traditional city centre bureau on its head – turning its Manchester facility into something closer to an Apple Store.
Offline travel agents are bouncing back because web is bewildering [says travel agent group]
October 25, 2012 By 7 Comments
Travel brands and PR agencies will never issue the results of a study without some spin attached – but now it appears even an organisation as respected as ABTA is at it, too.
Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere
October 22, 2012 By 8 Comments
Hotel guests still rely heavily on recommendations from friends and family, but the impact of social media channels such as Facebook and Twitter is negligible.
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As the Asian tech powerhouse continues to grow, can offline travel agents compete?
October 14, 2012 By Leave a Comment
While air passenger volumes have started moderating in the second half of the year, Asia’s still the best place to be at right now when it comes to growth compared to the rest of the world.
TripFab kind of came through on its promise – but ironically found itself down the toilet instead
September 28, 2012 By 9 Comments
Entrepreneurs are generally not particularly shy people and sometimes they even border on the arrogant. It goes with the territory – he or she who shouts the loudest gets noticed.
Eleven important steps when picking travel agent and tour operator software
August 24, 2012 By 7 Comments
There are more than 100 travel solutions on the market. Literally! It is not easy to find the one that best suits your needs. It is a process that requires time and dedication.
Travelport lets agents play with the GDS on-the-road via iPhone application
July 25, 2012 By 3 Comments
Nine-to-five opening hours for travel agents may soon be a thing of the past (if not already), with Travelport rolling out a mobile application for users of the Galileo GDS.
