
Travellers’ expectations for their journeys are growing exponentially and travel agents remain at the sharp end of meeting the needs of those planning leisure or business trips.

Travellers’ expectations for their journeys are growing exponentially and travel agents remain at the sharp end of meeting the needs of those planning leisure or business trips.

There are a few things I do not understand. Actually, there are an awful lot of things I do not understand, but here is one thing which I ponder about, on a daily basis, with my travel hat on:

TLabs Showcase on travel startups featuring US-based CruiseEdge, a travel agent lead generation platform for cruise trips.

Travellers’ expectations for their journeys are growing exponentially and travel agents remain at the sharp end of meeting the needs of those planning leisure or business trips.

There have been some epic battles over the years as industries have had to reinvent themselves as a result of the internet and electronic devices.

TLabs Showcase on travel startups featuring US-based Kutoa, an online listing service targeting “socially green” travelers.

Curious little tale kicking about for almost a week, after a UK-based travel agency boss created a Facebook group to start a campaign against cruise operators.

Forget the Libyan revolution, debt crisis and the US presidential elections in 2012, Barack Obama needs to concentrate on making peace with travel agents.

Amadeus has written its travel agency customers to notify them of a so-called phishing email scam asking recipients to log in to their accounts using a bogus link.

Big Data – we’re all talking about it, wondering how it will make its presence felt across the travel industry, who is best positioned to capitalise on it?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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