
Screenshots of Farelogix’s desktop product shows how agents mights sell ancillaries distributed directly by the airlines via the New Distribution Capability (NDC).

Screenshots of Farelogix’s desktop product shows how agents mights sell ancillaries distributed directly by the airlines via the New Distribution Capability (NDC).

Well-designed, angel-funded websites are popping up like mushrooms after a rainstorm, each clamoring to deliver travel in a way you’ve never seen done before, and mostly patently failing to live up to their own hype.

The International Air Transport Association moved to appease the travel sector last week with a letter requesting consent to include data such as agency code, sales information and office locations in the PaxIS system

If you thought booking a flight online can be a harrowing experience, then just consider the rigors of securing round-the-world tickets.

There used to be a myth that travel agents are lazy and while the myth may persist, it couldn’t be further from the truth.

More than half of travel retailers are conducting 30% or more of transactions outside of traditional reservation systems such as the GDS according to a report

Few agents currently view airline ancillaries as an opportunity to charge or increase fees according to a survey from Travelport

Talk about multichannel distribution? Travel agents using Rand McNally’s Tripology.com are now getting customer leads via Travel Channel series about various vacation spots.

With the newspapers full of travel shop closures and general high street woes, perhaps it’s time to borrow from another sector.

Travel agents could boost airline ancillary revenue threefold via technology being integrated by the global distribution systems and other airline system suppliers

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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