
There used to be a myth that travel agents are lazy and while the myth may persist, it couldn’t be further from the truth.

There used to be a myth that travel agents are lazy and while the myth may persist, it couldn’t be further from the truth.

More than half of travel retailers are conducting 30% or more of transactions outside of traditional reservation systems such as the GDS according to a report

Few agents currently view airline ancillaries as an opportunity to charge or increase fees according to a survey from Travelport

Talk about multichannel distribution? Travel agents using Rand McNally’s Tripology.com are now getting customer leads via Travel Channel series about various vacation spots.

With the newspapers full of travel shop closures and general high street woes, perhaps it’s time to borrow from another sector.

Travel agents could boost airline ancillary revenue threefold via technology being integrated by the global distribution systems and other airline system suppliers

Luxury operator Abercrombie & Kent marries travel inspiration and technology in its new World of A&K iPad app.

American Airlines employees have been visiting travel agents in several states over the last few weeks carrying several documents — nondisclosure agreements about their discussions and direct-connect licensing contracts.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

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