A communications manager in Sydney for one of the world’s largest hotel chains has confirmed to Tnooz that he wrote at least 105 reviews anonymously on TripAdvisor, in an apparent breach of the site’s rules.
The popularity of online reviews and the importance of social media are changing the way that hotels are approaching how to gather customer feedback.
TripAdvisor might have a strong position in the list of leading travel sites in the US but Booking.com is slowly catching up.
Priceline-owned Booking.com has found itself leading the pack once again in the list of the most popular travel websites in Brazil during April.
The clever folk at Cambridge University have developed a mobile service which could have numerous applications for travel
Another week, another acquisition for TripAdvisor – this time snapping up Spain-based vacation rental service Niumba in another undisclosed deal.
User review giant TripAdvisor may be looking to increase the amount of content on its site, but the expansion of a 15-month old system is actually doing more to verify reviews of hotels in the system.