Beyond the press release: TRX, Amex amend service agreement

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TRX, a provider of travel-transaction processing and data services, and American Express agreed to amend and extend certain aspects of a service agreement through the end of 2014.

The TRX press release notes that the renewed agreement means American Express Business Travel will use the TRX CORREX automated quality control and electronic ticketing platform through 2014, and adds that, “The new contract provides direct growth opportunities for TRX in the South American, Asia-Pacific, and previously untapped European markets.”

All of that indeed may turn out to be true. However, a TRX filing with the U.S. Securities and Exchange Commission paints a portrait of the renegotiated agreement that has potentially darker hues.

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TRX hopes for soft landing as Expedia sunsets some functions

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Whether you are an individual concerned about your stock portfolio or a business, you always need to be concerned about diversification.

TRX, the data-reporting and reservations-processing firm majority-owned by BCD, is well aware of that reality as Expedia Inc., TRX’s largest client, phases out a big chunk of work that TRX has been performing for it.

It is a familiar story. Expedia often transitions out of its relationships with tech suppliers in favor of a build-your-own strategy. However, this change has been a long-time coming as Expedia was the TRX’s premier launch client in 1996.

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