Tnooz-TripAdvisor webinar: VIDEO for Reputation management and beyond

Hundreds recently attended a free Tnooz-TripAdvisor webinar to learn about advanced techniques for reputation management in the hotel sector.

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Cataclysmic or mild annoyance after axe of third party travel reviews on Google?

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Last week, the local search marketing community took a collective gasp as Google rolled out a stripped down version of the Place page.

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Tnooz-TripAdvisor FREE webinar: Reputation management and beyond

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What are the DOs and DON’Ts for responding to traveler feedback? How can you leverage user-generated content to promote your business?

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Students build truth finder technology to locate dodgy hotel reviews

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Researchers at a US university have developed software which they claim can identify fake hotel reviews by analysing its linguistic structure.

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Google kills web reviews for hotels on Maps and Places

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Swift and decisive move by Google last night as it axed all third party reviews appearing against hotels on Google Maps and Google Places.

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Kwikchex wants freedom of speech but not deceit through TripAdvisor reviews

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The company behind a legal threat to TripAdvisor over alleged defamatory reviews on the site says it has a “Pandora’s Box” of a potential case on its hands.

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Where can we go for trustworthy information on the web?

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The behavior of the web shopper – which by now is just about everyone – is interesting.

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TripAdvisor finally unveils mobile version of website

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TripAdvisor, considered by many one of the busiest sites to read on a desktop let alone a mobile device, has launched a version for smartphones.

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Why mobile is about to change how travel companies use social media

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The travel industry has embraced the power of user generated content while social media management is becoming a core competency.

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Move to create system combining star ratings and user generated reviews for hotels

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In what will be a landmark move in the UK, tourism authorities are set to shake up the hotel rating system by combining the existing star system with user generated content.

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