
With the ongoing furore around TripAdvisor and the validity of its reviews, hoteliers would probably be curious to hear about an official programme to reward the most popular hotels. Well, don’t.

With the ongoing furore around TripAdvisor and the validity of its reviews, hoteliers would probably be curious to hear about an official programme to reward the most popular hotels. Well, don’t.

TripAdvisor has hit back at a ruling by the Advertising Standards Authority, calling the body “out of touch with real people” and saying it has no material impact on its business.

Ireland-based Carlton Hotels Group says there is no strategy for employees to post positive reviews on TripAdvisor despite an Irish Times newspaper report this morning

Expedia.com introduced a new hotel and flight deals product, and it says the offerings shown are “user-generated.”

In the first article in this series, we looked at general trends on the social web, the second article talked about trends with reviews and consumer-generated content.

I don’t know any tourism business with more polarized TripAdvisor reviews than Swarovski Crystal Worlds in Austria.

In the first article in this series, we looked at technologies that were important in the past year, and how they might play a big role in the year ahead.

Perhaps another sign that TripAdvisor is moving into a new phase with the user review giant scrapping its annual and often controversial Dirtiest Hotels series.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

Tnooz is lucky and privileged to have some of the brightest minds in the industry reporting and contributing to its service almost every single day of the year.
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