OpenJaw Technologies is using ITB Berlin to unveil its t-Retail platform for online travel
Amazon-style platform comes to travel technology via new retail system
March 7, 2012 By 12 Comments
TripAdvisor launches rating display, suspends it after five days amid complaints from hotels
March 2, 2012 By 23 Comments
The wheels move fast at TripAdvisor – sometimes. The user review giant has temporarily removed a new rating system from hotel pages after scores of complaints this week.
TripAdvisor dips toe into world of verified reviews via collection service for partners
February 28, 2012 By 9 Comments
Big developments from TripAdvisor with news that is has unveiled a system to allow third parties to collect reviews from customers which will then be flagged as verified on the main site.
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Playing with the social graph is just the beginning for the travel industry
February 24, 2012 By 3 Comments
Forget using Facebook and Twitter for customer interaction, flogging product and monitoring what people say about a brand – the true value lies in the data held by users.
Eurostar launches digital advertising campaign with live tweets – well, nearly
February 22, 2012 By Leave a Comment
European high-speed rail service Eurostar is combining social media with outdoor advertising to support the launch of a new route on the continent.
Study: Hotels on mobile, social media and in-room services
February 21, 2012 By 3 Comments
Interesting and wide-ranging study published today by TripAdvisor after it surveyed close to 10,000 hotels around the world to understand more about their plans for 2012.
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Canadians and their airline agency are just so much more social than the Americans
February 17, 2012 By 2 Comments
Everyone knows that Canadians are so much more social than Americans — and the Canadian Transportation Agency is proving it.
Kayak integrating TripAdvisor hotel ratings and reviews, downplaying others
February 16, 2012 By 6 Comments
Kayak began integrating TripAdvisor’s 60 million hotel reviews and ratings on Kayak.com and Kayak UK, and plans to introduce them globally.
TripAdvisor warns hoteliers over TripAdvisor Select recommendation scam
February 10, 2012 By 11 Comments
With the ongoing furore around TripAdvisor and the validity of its reviews, hoteliers would probably be curious to hear about an official programme to reward the most popular hotels. Well, don’t.
TripAdvisor ordered by UK regulator to stop claiming reviews are real, honest or trusted
January 31, 2012 By 21 Comments
TripAdvisor has hit back at a ruling by the Advertising Standards Authority, calling the body “out of touch with real people” and saying it has no material impact on its business.
