The popularity of online reviews and the importance of social media are changing the way that hotels are approaching how to gather customer feedback.
What is the ROI of your kids? And letâ€™s be clear, they cost an absolute fortune these days. So, this recent Motherâ€™s Day got me to thinking about this very question.
Last year, one of YouTube’s executives told a conference that around 90% of all web traffic will soon be video.
User review giant TripAdvisor may be looking to increase the amount of content on its site, but the expansion of a 15-month old system is actually doing more to verify reviews of hotels in the system.
Six months after officially being put up for sale and following the exit of its CEO earlier in 2012, Jetsetter has a new home: TripAdvisor.
Not deliberately trying to be controversial but the customer is always right, unless they are dead wrong.
The internet revolution continues apace. Not content with completely changing the entire world in less than 20 years, the Internet is now also trying to organise it.