Travel websites are generally failing when it comes to customer service and helping users with problems online – but luckily other parts of the user experience are looking up.
In case you missed it
Tnooz-Wright Express FREE Webinar: Practical ePayment applications for travel booking
Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?
Tnooz-Tealeaf Webinar VIDEO: Understanding the challenges of the multi-channel travel booker
Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.
Tnooz-BCD Travel FREE Webinar: Getting in sync – Tools for communicating with business travelers
The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?
Tnooz Predictions 2012 – The biggest and best list in travel technology
Tnooz is lucky and privileged to have some of the brightest minds in the industry reporting and contributing to its service almost every single day of the year.