Try not to blame the tech when travel technology fails

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The past week or so has seen the some looking to blame technology for outages hitting several major travel companies.

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Virgin Blue IT goes down again, but deliberately this time

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Asia-Pacific airline Virgin Blue suspended its IT systems again today in an attempt to fix previous problems with its Navitaire-run technology.

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Ryanair systems go offline following Navitaire crash

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European low cost carrier Ryanair has confirmed it was without online booking and check-in for up to ten hours following the breakdown of its Navitaire-run system.

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Virgin Blue IT failure is second Navitaire blow-out in three months

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Asia-Pacific carrier Virgin Blue is likely to face tense talks with its IT supplier Navitaire after a system meltdown grounded aircraft and passengers again.

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Virgin Blue sees mobile opportunity over rivals, throws weight behind TV ads

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Low-cost airline Virgin Blue is taking the mobile travel war to its rivals in Australia by producing a high-profile TV advertising campaign specifically to promote its Blackberry app.

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Virgin Blue flights delayed as Navitaire reservations systems crashes

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It sure gets sticky when airlines switch from one internal reservations system to another — even when both systems come from the same vendor. Just ask Virgin Blue and Navitaire.

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WorldMate gets new CEO, pushes mobile deals with airlines, GDSs, hotels

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Mobile itinerary-management company WorldMate shook up its executive ranks and is making a push for cobranded deals and advertising agreements with airlines, hotels and GDSs, as well as white-label pacts with smartphone manufacturers.

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