
Tnooz chased down travel executives from many corners of the travel industry at this year’s PhoCusWright, for their 2013 predictions. This is the resulting video, including some of this writer’s own predictions.

Tnooz chased down travel executives from many corners of the travel industry at this year’s PhoCusWright, for their 2013 predictions. This is the resulting video, including some of this writer’s own predictions.

Today Angel, a maker of customer experience management software, has unveiled Lexee, a speech-enabled assistant, which can be embedded in apps by non-developers. It’s a sign that it’s becoming easier to enable voice-based communication into travel and other apps.

You are on a business trip and you speak into your iPhone, using its Siri voice search or dictation functionality, to send a message to your lover or to search for a clandestine place to meet.

It surprises me that many hoteliers do nothing with review sites. Even if all the reviews are positive, there should still be some level of management response.

Apple’s acquisition of Siri last year, and its launch as part of the iPhone 4S release, has done wonders for the profile of virtual assistants and their potential for the travel space.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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