Probably not the best moment for new Singapore Airlines CEO Goh Choon Phong: a high profile and humble apology following major problems with the airline’s new website.
United-Continental wasting no time with merger website
May 3, 2010 By 2 Comments
The boards of United Airlines and Continental Airlines approved the mammoth merger yesterday, but the ink hardly was dry when they published a spiffy merger website this morning.
If I were an offline travel agent… what would my website look like?
April 29, 2010 By 10 Comments
Plenty of advice around these days for the humble offline travel agent, but here are some important points to take into account when considering or reviewing a website strategy.
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FlyBe website collapses – customers annoyed and in the dark
February 1, 2010 By 6 Comments
European budget airline FlyBe is struggling to maintain its online presence after a series of problems over the past few days.
BRB…As promised, JetBlue.com will ‘be right back’ — hopefully
January 29, 2010 By 3 Comments
Update: JetBlue.com, the airline’s website, was apparently operational again Saturday by 3 p.m. EST.
As promised, JetBlue’s website, JetBlue.com, went quiet this afternoon as the airline transitions reservations-system providers from Navitaire to Sabre.
