Wyndham | Tnooz

Hoteliers finally get it – using social media and understanding the guest experience works

June 14, 2012 By Josiah Mackenzie 20 Comments

The guest experience is often mentioned over and over by CEOs and senior hotel executives as the key to success in today’s market.

Filed Under: News Tagged With: Best Western, facebook, Four Seasons, guest experience, hotel, IHG, reputation management, reviewpro, social media, twitter, Wyndham

Google Hotel Finder — OTA advertisers commandeer hotel pages

June 1, 2012 By Dennis Schaal 49 Comments

An advertising experiment in Google Hotel Finder enables Google and online travel agencies to blatantly and misleadingly cash in on hotels’ intellectual property.

Filed Under: News Tagged With: advertising, easytobook, expedia, Google Hotel Finder, hotel pages, hotel websites, hotels, hotels.com, intellectual property, InterContinental Hotels, Marriott, monetization, online travel agencies, Wyndham

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