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wechat conversocial Conversocial opens up China to travel companies via WeChat
wechat conversocial

Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as a new channel. Conversocial says that integrating it will …

 
 
marriott

Hotel giant Marriott International is working with Salesforce to create a global platform to improve communication with members of its loyalty schemes …

 
 
hotels

“The art of design is to make complicated things simple” ~Tim Parsey Although a webless world seems inconceivable today, the first website …

 
 

Ctrip’s first quarter 2018 financials contain some impressive triple-digit growth figures, while chairman James Liang used the prepared remarks part of the …

 
 
Amadeus personalisation

This is a roundup of announcements related to people moves and business expansions in travel in May 2018. Thursday 24 May 2018 …

 
 
eurowings

Eurowings is to create a new company to bring all of its digital activities “under one roof” and increase the range of …

 
 
marriott

Marriott has signed a series of deals with technology companies to expand and open up its Marriott Moments platform of bookable destination …

 
 
qantas

Qantas Airlines is stepping up its retailing game with the introduction of a new distribution platform intended to give travel agents access …

 
 

Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of the travel industry vernacular. But change is always …

 
 

The influence of TripAdvisor on how tourists choose to spend their money is continuing to increase, according to research commissioned by the …

 
 
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