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Online accounts for 80% of under-30s travel bookings, OTAs dominate (for now)

Online travel agents (OTAs) are the most popular option for booking flights and accommodation within the youth and student market. A survey …

 
 

AccorHotels remains committed to its new businesses, despite a “disappointing” performances from its luxury home rental brand onefinestay and concierge service JohnPaul. …

 
 

Implementing the EU’s General Data Protection Regulation (GDPR) was always going to be a challenge for travel companies, but a recent social …

 
 

This is a viewpoint interview series by Justin Watkins, Creative Strategist at Native Digital. There is an ongoing debate on how destinations …

 
 

This is a viewpoint from Mike Slone, chief experience officer for Travelaer.. A few days ago, KPCB partner and internet legend Mary …

 
 
wechat conversocial

Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as a new channel. Conversocial says that integrating it will …

 
 

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this …

 
 

KLM has earned a name for itself in digital media, particularly YouTube and other social media. Now it is expanding its territory …

 
 

Virtual reality continues its march into the mainstream. While most consumers do not have access to the headsets required to properly experience …

 
 

This is a viewpoint from Iñaki Úriz, CEO at Caravelo. We built our first chatbot over 4 years ago. Its name is …

 
 
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