This is a viewpoint from Bill James, chairman of Transform. It is estimated that 90% of the world’s data was generated in the past …

As far as setting the tone for HEDNA’s conference in Austin, TX, Harper Reed offered quite the frame for attendees. Reed is …

Each new year gives us a unique opportunity to review priorities and put together a sound plan for progress. We’ve looked at …

December is almost gone and, as usual, we found ourselves in that inspiring state of mind in which it is all about …

Air Canada has lately been making bold leaps forward on mobile and artificial intelligence with applications aimed to refine the airline’s customer …

Aer Lingus is partnering with customer intelligence specialist Boxever to improve the passenger experience. The Dublin-based company will provide its Intelligence Cloud …

Helping big brands achieve a single view of the customer is a challenge that many have tried and failed to overcome. Now …

This is a viewpoint by Philippe der Arslanian, acting CMO and head of business development, North America, for Conztanz. The vast majority …

With the summer season officially under way, and the recent heatwave spreading sunshine across the UK, Britons are busy booking last minute …