Delta Air Lines

 

marriott china Marriott and Delta learn tough lessons on importance of localization
marriott china

Marriott found itself in an uncomfortable position in China after an online customer questionnaire listed Hong Kong, Taiwan, Macau and Tibet as …

 
 

JetBlue Airways’ decision to sever ties with a dozen lower-yield online travel agencies is part of a broader strategy to drive customers …

 
 

Segmentation of customers and products was a focus of distribution discussions during the major US airlines’ second-quarter earnings calls. The carriers, which …

 
 
Delta customer service

Delta Air Lines has put Big Data on the payroll with an update to its crew app in a bid to improve …

 
 

In a recent article, we outlined the importance of understanding, and benefiting from, sophisticated travel data. Now we look at how data …

 
 
Delta Alipay Alibaba

Delta Air Lines is the first American carrier to offer Alipay payment as an option for Chinese plane ticket buyers. Alipay is …

 
 
Delta

Delta Airlines’ Facebook page shared obscene and questionable content Tuesday afternoon after it was hacked. Rather than the usual content marketing about …

 
 
Delta

To cut its costs, Delta Air Lines is re-acquiring data, intellectual property rights, and staffing to about 180 vital back-end applications from …

 
 
american airlines us airways merger

The US Department of Justice is concerned that the two airlines fly overlapping routes on more than 1,000 routes.

 
 
air travel apps iphone onavo united airlines tripit tnooz

United Airline’s app and TripIt’s app (across all versions) were the most used flying apps between August and October by American iPhone users, according to Onavo.

 
 
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